Submit your raw genetic data

for analysis

Thank you for trusting GeneInformed in analyzing your genetic data.

We will work on your desired analysis report as soon as we have your data file.

Just send over your raw genetic data file, which is easily and freely obtained from your ancestry test provider. 

Click on your providers' logo for simple download instructions:

Upload your raw data file here, or send it by email to support@geneinformed.com

 

How to claim your genetic raw data

23andme customers

To obtain your raw data file, login to your 23andme account.

  • In header, go to Tools, Browse Raw Data

  • Click Download Raw Data

  • File name generated is in this format 'genome_first name_surname__Full_2018xxxxxxxx.zip'​

  • Upload the raw data file here, or email it to us. Do not change its name or content

How to claim your genetic raw data

Ancestry.com customers

To obtain your raw data file, login to your Ancestry.com account.

  • Click 'Your DNA Home Page'

  • Click on 'Settings', 'Download your raw DNA data', 'Get Started'

  • Upload the raw data file here, or email it to us. Do not change its name or content

 
 

How to claim your genetic raw data

MyHeritage customers

To obtain your raw data file, login to your MyHeritage account.

  • Click on DNA section and choose 'Manage DNA kits'.

  • Click the three dots to the right of the file you wish to download data for

  • Click 'continue' and agree to the information provided

  • MyHeritage will send you an email with instructions and direct link to your raw data file for downloading.

  • Upload the raw data file here, or email it to us. Do not change its name or content​

 

How to claim your genetic raw data

Family Tree DNA customers

To obtain your raw data file, login to your FTDNA account.

  • Download 'Build 37 Raw Data Concatenated'

  • A file name similar to this should be generated: 37_firstname_surname_Chrom_Autoso_20181201.csv.gz

  • Upload the raw data file here, or email it to us. Do not change its name or content

How to claim your genetic raw data

LivingDNA customers

To obtain your raw data file, login to your LivingDNA account.

  • Click 'Download Raw Data' from the left side of your account screen.

  •  Check the 'Consent' box

  • Click on 'Download autosomal (family ancestry) raw marker data'

  • A ".txt" file should be downloaded

  • Upload the raw data file here, or email it to us. Do not change its name or content